Reports

Visitors (workstations) from those visits

Web tracking technology can identify the individual computers that access a website, but if different people use the same computer, there is no way to distinguish one from the other, unless they log in. All visitors who access a site from the same computer are tracked as a single visitor. In most cases each computer has only one user, but in certain circumstances, like when people use a library computer, several individual people could show up on your report as a single visitor. This report tracks the individual computers that visit your site and provides all the statistics regarding the visits.

To access this report login and click ADMIN HOME. From the menu click on REPORTS and then VISITORS REPORT. For more details about a specific visitor, click on the VISITOR #.

Survey List Report

A list of all surveys completed during visits that meet the specified Report Criteria with links to the details for the surveys. To access this report, login and go to ADMIN HOME. Click on REPORTS and then SURVEYS REPORT.

In this report you’ll see a list of all surveys completed during the timeframe you specified for this report.

You will see a summary of all respondents and can click on specific fields within the summary for more detailed information or review of individual survey responses. Information provided includes:

• How many people responded
• A list of all respondents
• A tally of all responses, both in numbers and percentages

Group Member Report

This report lists all people in a group, with important statistics about the person. To access this report, login and click on ADMIN HOME. From the menu click on REPORTS and then GROUP LIST REPORT. You will see a list of all groups in your database and the number of members for each group. Click on the number shown to see a list of all group members. For details on a specific member, you can click on an individual listing to open up a record for that person.

New Visitors From Those Visits

This column displays the statistics about all visitors who came to your site for the first time during your pre-defined timeframe parameter.

Site Path Report

A count of all page hits sorted by site path that meet the specified Report Criteria. To access this report login and go to ADMIN HOME. Click on REPORTS and then SITE PATH REPORT.

IP Address Report

To access this report, login and go to ADMIN HOME. Click on REPORTS and then IP ADDRESS REPORT.

After setting your conditions, proceed by clicking on IP Address Report. In this report you’ll see a simple chart sorting the IP Addresses of each of your visitors during your pre-defined timeframe parameters. It shows how many visits each separate IP Address made and how many pages were viewed. You can use the Blocked column to include or exclude specific IP Addresses. This is particularly useful in the instance where you don’t want visits from your own employees to skew your statistics. In this case you would block the IP Addresses of all employees.

If you want to use this report to see if there are particular IP Addresses that are visiting your site often. If so, you can do a reverse look-up in the "Who Is" section of the Network Solutions website, to identify the name of the organization that owns that IP Address.

Spider Page List Report

This report provides a list of all pages found by the Contensive Content Spider. To access this report login and go to ADMIN HOME. Click on REPORTS and then SPIDER DOC REPORT.

Site Section Report

After setting your conditions, proceed by clicking on Site Section Report. In this report you’ll see a simple chart that very quickly gives you a top-level look at where your visitors are going and where they spend their time. The sections listed in this report are pre-designated, based on guidelines you provided at the time we customized your Contensive solution for you during Implementation. In the Site Section Report, sections are ranked from the most visited to the least visited for the timeframe specified.

Spider Errors Report

A list of all errors found by the Contensive Content Spider. To access this report login and go to ADMIN HOME. Click on REPORTS and SPIDER ERRORS.

Weekly Visit Report

To access this report, login and go to ADMIN. Click on REPORTS and WEEKLY VISITS REPORT. After setting your conditions, proceed by clicking the CREATE REPORT. You will arrive at a page that will display your requested information in a variety of ways, for a specific week that you pre-designate in your report criteria. This report is nearly identical to the Daily Visit Report. At the top of the report are several columns including the following information:

Week Starting

Reflects the timeframe parameters you chose for this report, starting with a date you designate and including all information for the seven-day period beginning on that day.

Visits Starting on This Day

Shows total number of visits to your site during your selected timeframe.

You will see that the numbers in this column are underlined, indicating that they are links to more detailed information. If you click on a number you will see specific information about the visits that day (sample below).

Start		Visit No.		Visitor No.			New Visitor				Identity				Pages				Duration
4/3/02 1:27:39 PM		656		173			YES				Joshua				20				10.75 min				[more]
4/3/02 1:39:11 PM		657		174			YES				Bob Smith				36				23.13 min				[more]

You can click on the number in the Pages column to see every page this visitor has been on.

Click on the [more] link to view even more detailed information regarding this visitor.

Members (people) from those visits

This column distinguishes members from other visitors to your site. Members are identified because they log in and provide passwords, which the Contensive technology can track. Click on any of the underlined numbers in this column to see detailed information about the members’ visits during the week you have selected for this report.

Visitors (workstations) from those visits

Web tracking technology can identify the individual computers that access a website, but if different people use the same computer, there is no way to one from the other, unless they log in. All visitors who access a site from the same computer are tracked as a single visitor. This report tracks the individual computers that visit your site and provides all the statistics regarding the visits.

New Visitors From Those Visits

This column displays the statistics about all visitors who came to your site for the first time during your pre-defined weekly timeframe.

Pages Viewed During Those Visits

This column displays all pages viewed within your pre-defined timeframe, on a day-by-day basis. When you click on the underlined numbers within the column, you will see the URL for each page viewed, and the exact time the page was accessed.

Activity By Day

Below the columns we described above, you will see that the Weekly Visits Report includes a graph, which is entitled Activity By Day.

At the top of this section is a drop-down menu that will display a selection of types of charts, including bar graphs, line graphs, pie graphs, etc. The Contensive program will automatically generate whichever type of chart you select, using the data pertinent to your pre-assigned parameters.

The charts are color-coded to represent:

• Visits
• Members
• Visitors
• New Visitors
• Pages

NOTE: The ABOUT button will take you to a website for the company that provided the java applet that is being used here.

Browser Report

To access this report login and go to ADMIN. Click on REPORTS and then BROWSER REPORT.

After setting your conditions, proceed by clicking on APPLY. In this report you’ll see a simple chart providing browser information for each of the visits your site received during your pre-defined timeframe parameters. It shows how many visits were generated by each type of browser, and how many pages were viewed. The Blocked column indicates which types of browsers have been blocked, so that information from visits by those browsers does not enter into your other reports.

It is useful to block certain types of browsers if they might skew the information in your reports. A perfect example is in the case of search engine browsers, which send "spiders" out to surf the Web. The spiders are working to generate information for their search engines, and so they do not reflect the usage patterns of one of your relevant website visitors. Therefore you do not want the statistics of spider visits to be reflected in your reports, because it would skew your data and analysis. Spider browsers are usually identified with the suffix ".bot" and you may choose to block these from your reports.

To block any browser simply click on the YES within the Blocked column and this browser will be excluded from the reports when "exclude blocked browsers" is checked in the criteria. To include a browser (or "unblock" it), simply click on the NO in the same column.

Members (people) from those visits

Members (people) from those visits

This column distinguishes members from other visitors to your site. Members are identified because they log in and provide passwords, which the Contensive technology can track. Click on any of the underlined numbers in this column to see detailed information about the members’ visits.