FAQ

How do I lookup records by fields?

In the people manager, I am only able to look people up by first and last name. How do I look up people by other fields, like email addresses?

1. Go to navigator >> manager users >> click on people
2. You see on the right, the list of people with several columns. On the left is the navigator.
3. Between the Navigator and the list of people, there is a 'closed' panel called 'filters'. Click the >> at the top of the panel to open it.
4. The link "Set Columns" lets you change the column headers for people. Add email and hit OK.
5. The link "advanced search" lets you search on email, or any other combination of people attributes.

Using the Email Drop Report

The Email Drop Report is available on the navigator under Manage Email.

For each email, it lists the total count dropped, how many people opened the email, and how many people clicked though to the site. If you mark the email with "Link Authentication", there will also be a link in the report to show you who clicked back, and what pages they visited.