Vivos
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Revision as of 14:08, 20 June 2017 by Admin (Talk | contribs) (→Grant Access to User Portal for Doctors)
Documention for Vivos
Website can be found at https://orders.vivoslife.com and https://diagnostics.vivoslife.com/ Staging servers are: http://staging-vivosorders.sitefpo.com/ and http://staging-vivosdiagnostics.sitefpo.com/
Contents
Terms
Roles
- Admin
- Employees of Vivos with access to the admninistrative back end of the website.
- Subscriber/Doctor
- These are the clients of Vivos whose patients utilize the Vivos diagnostics website.
- Vivos Diagnostician
- These are the users at Vivos who examine patient information after the technician has added their information to the file.
- Vivos Technician
- These are the users at Vivos who examine patient files newly submitted by the doctor.
How To For Vivos Diagnostics
Create a New Account
- Click on CREATE A NEW ACCOUNT link.
- Fill in required information and click SUBMIT.
- The email named "Vivos Sign Up Notification Email" will be sent to the person specified in the SEND CONFIRMATION TO field.
- To grant this new user access to the website, follow the steps in "Set Up User Roles" and "Grant Access to User Portal for Doctors" below.
Set up User Roles
- Login and click ADMIN, MANAGE USERS, PEOPLE.
- Search for a specific user and open that record.
- Scroll down to the ROLE field and select the correct role. Click OK to save.
NOTES:
- To add new user roles to the table go to ADMIN, MANAGE ADD-ONS, VIVOS APP, tbl_user_roles.
- Click ADD and type in the new role name. Click OK to save changes.
Grant Access to User Portal for Doctors
- After setting up the user role for the doctor, go to the GROUPS tab in the people record.
- Check the box next to the group "Granted Vivos Diagnostic Access" or "International Granted Vivos Diagnostic Access" (for users outside of the US). Click OK to save.
- Once access has been granted, the doctor will go to the Provider Dashboard upon login.
- This dashboard shows the following information:
- All Cases
- All cases entered by the provider.
- Pending Cases
- Provider has opened a new case file but has yet to submit it. Action button reads VIEW and takes the doctor back to the patient's file to continue entering information.
- In Review (Tech)
- Provider has submitted the new case file and it is being reviewed by a Vivos Technician. Action button is VIEW, which enables the doctor to view the patient file but not edit it.
- In Review (Diagnostician)
- Provider has submitted the new case file and it is being reviewed by a Vivos Diagnostician. Action button is VIEW, which enables the doctor to view the patient file but not edit it.
Getting Password Help
- If you forget your password, click on the link next to "I forgot my Password".
- On the next screen, enter your email address and click SEND EMAIL. You will receive your password via email.
Opening a New Case for Doctors
- After logging in to the provider dashboard, the doctor will click on OPEN A NEW CASE.
- Next the doctor will enter all information requested and hit SAVE + CONTINUE on each screen.
- After all information is entered about the patient, the doctor will select rush charges, radiology report, or sleep report if desired and enter payment information on the Order page; click Place Order to complete.
- Click RETURN TO DASHBOARD to open another case or view current cases.
How To For Vivos Orders
Create a New Account
- Click on REQUEST ACCOUNT button.
- Fill in required information and click SUBMIT.
- The email named "Request Catalogue access notification email" will be sent to the person specified in the SEND CONFIRMATION TO field.
- To grant this new user access to the website, follow the steps in "Set Up User Roles" and "Grant Access to Vivos Catalog" below.