Difference between revisions of "Vivos"

Revision as of 14:06, 20 June 2017

Documention for Vivos

Website can be found at https://orders.vivoslife.com and https://diagnostics.vivoslife.com/ Staging servers are: http://staging-vivosorders.sitefpo.com/ and http://staging-vivosdiagnostics.sitefpo.com/

Terms

Roles

Admin

Employees of Vivos with access to the admninistrative back end of the website.

Subscriber/Doctor

These are the clients of Vivos whose patients utilize the Vivos diagnostics website.

Vivos Diagnostician

These are the users at Vivos who examine patient information after the technician has added their information to the file.

Vivos Technician

These are the users at Vivos who examine patient files newly submitted by the doctor.

How To For Vivos Diagnostics

Create a New Account

1. Click on CREATE A NEW ACCOUNT link.
2. Fill in required information and click SUBMIT.
3. The email named "Vivos Sign Up Notification Email" will be sent to the person specified in the SEND CONFIRMATION TO field.
4. To grant this new user access to the website, follow the steps in "Set Up User Roles" and "Grant Access to User Portal for Doctors" below.

Set up User Roles

1. Login and click ADMIN, MANAGE USERS, PEOPLE.
2. Search for a specific user and open that record.
3. Scroll down to the ROLE field and select the correct role. Click OK to save.
   

NOTES:

1. To add new user roles to the table go to ADMIN, MANAGE ADD-ONS, VIVOS APP, tbl_user_roles.
2. Click ADD and type in the new role name. Click OK to save changes.

Grant Access to User Portal for Doctors

1. After setting up the user role for the doctor, go to the GROUPS tab in the people record.
2. Check the box next to the group "Granted Vivos Diagnostic Access" or "International Granted Vivos Diagnostic Access" (for users outside of the US). Click OK to save.
3. Once access has been granted, the doctor will go to the Provider Dashboard upon login.
4. This dashboard shows the following information:

All Cases 

All cases entered by the provider.

Pending Cases 

Provider has opened a new case file but has yet to submit it. Action button reads VIEW and takes the doctor back to the patient's file to continue entering information.

In Review (Tech) 

Provider has submitted the new case file and it is being reviewed by a Vivos Technician. Action button is VIEW, which enables the doctor to view the patient file but not edit it.

In Review (Diagnostician) 

Provider has submitted the new case file and it is being reviewed by a Vivos Diagnostician. Action button is VIEW, which enables the doctor to view the patient file but not edit it.

Getting Password Help

1. If you forget your password, click on the link next to "I forgot my Password".
2. On the next screen, enter your email address and click SEND EMAIL. You will receive your password via email.

Opening a New Case for Doctors

1. After logging in to the provider dashboard, the doctor will click on OPEN A NEW CASE.
2. Next the doctor will enter all information requested and hit SAVE + CONTINUE on each screen.
3. After all information is entered about the patient, the doctor will select rush charges, radiology report, or sleep report if desired and enter payment information on the Order page; click Place Order to complete.
4. Click RETURN TO DASHBOARD to open another case or view current cases.

How To For Vivos Orders

Create a New Account

1. Click on REQUEST ACCOUNT button.
2. Fill in required information and click SUBMIT.
3. The email named "Request Catalogue access notification email" will be sent to the person specified in the SEND CONFIRMATION TO field.
4. To grant this new user access to the website, follow the steps in "Set Up User Roles" and "Grant Access to Vivos Catalog" below.